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Answered Question - Disney Parks Moms Panel

  • My husband was in a serious car accident that has left him with back and knee pain. I am concern about him standing for long periods of time while we are at the parks. Is there anything can be done to help him avoid standing in long lines?
  • - Asked by Jessica on 8/17/2013
  • Hi, Jessica!

    Not to worry!

    We've traveled to Walt Disney World on several occasions with family members who have had back, knee and other surgeries which require them to avoid standing for long periods of time. Simply ask your husband's doctor for a note which details the accommodations he'll need (as opposed to the physical limitations which cause them.)

    Once at a WDW park, simply head to Guest Relations (always located right near the park entrance) and present your doctor's note to a Cast Member there. You'll be given a Guest Assistance Card which will enable the card bearer plus additional Guests in your party (we were allowed 1 card bearer + 5 family members) to access accommodations wherever they are available. I've also helped several students obtain such cards when traveling to WDW on my school's Senior Class Trip. Same situation, every time.

    Without these cards, many Guests would not be able to enjoy the parks with their families and friends at all; with one, however, your family will be able to stay together. Isn't that what's most important in a family vacation after all?

    Enjoy your trip, Jessica!

    Be sure to send more questions as you think of them; we love to help!
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Panelists have received/will receive a Walt Disney World® Resort or Disneyland® Resort vacation for panelist and up to three family members and/or park tickets for their participation on the Disney Parks Moms Panel. The views expressed in the Panel are those of the panelists, who are independent contractors. These views are not intended to reflect the opinions of Disney Destinations, its affiliates, its management, its agents or its employees and have not been reviewed or approved by Disney Destinations prior to posting.