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Answered Question - Disney Parks Moms Panel

  • Hi moms, when i try to select my fastpass +, i get this error every time.We're Sorry! The selected date must be within at least one party member's FastPass+ selection window." could you tell me what this means. could it be because it not all paid yet
  • - Asked by Kaitlyn from Ontario on 12/3/2013
  • Hi Kaitlyn,

    I'm sorry to hear about the issue you're experiencing with your FastPass+ selections. Hang in there, it's still a brand new system and they're making improvements every day.  

    With the message you're getting, I've heard of a variety of solutions that have worked. Some are as simple as logging out of My Disney Experience and logging back in, while others have had success after deleting the cookies on their web browser.

    My best advice would be to call the My Disney Experience technical support team to see if they can figure out what's going on with your account. Their number is: (407) 939-7765.

    I hope that helps and I hope you enjoy the new FastPass+ system!

    Best regards,

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Panelists have received/will receive a Walt Disney World® Resort or Disneyland® Resort vacation for panelist and up to three family members and/or park tickets for their participation on the Disney Parks Moms Panel. The views expressed in the Panel are those of the panelists, who are independent contractors. These views are not intended to reflect the opinions of Disney Destinations, its affiliates, its management, its agents or its employees and have not been reviewed or approved by Disney Destinations prior to posting.