Mom And Kids Mickey Ice Cream Bar
  • On May 18, 2011
    Julie from UK Asked

    I have a 15 year old autistic son with behavioural problems who find it very difficult standing in long queues. Could you tell me if there is some kind of general assistance available at the Florida Disneyland Park to help make his (& our visit) more e

    Hi Julie! I'll be happy to assist you with this question. The Walt Disney World Resort in Orlando Florida is a magical place for many people, including children with autism and their families. You may obtain a Guest Assistance Card (GAC) from Guest Relations at any Disney theme park. A GAC is for guests with a wide variety of special needs, including "invisible conditions" such as autism. Each GAC will accommodate the bearer, and up to five other members of the travel party, by allowing access to alternate attraction entrances where available. Once you arrive at Guest Relations, please explain that you are traveling with a nonapparent special needs child. Be ready to describe your son's specific challenges. The Guest Relations Cast Member will add a stamp to the GAC alerting attraction Cast Members as to the type of special assistance and accommodations he may require. Please be advised that in order to use the GAC, your son must be present when entering each attraction. You won't be asked to provide proof of diagnosis, so you won't need a doctor's letter in order to request a GAC. However, it is always wise to bring medical documentation to have handy in case of any unforseen emergencies. Let me know if I can be of any further assistance. I'll be glad to answer any questions you have regarding this matter. This is the year of making memories at Walt Disney World. May your family enjoy making many lasting memories together!
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Meet the Panelist: Ritzy, Rhode Island

People describe my love for Disney as intoxicating and contagious! My family fell in love with the Disney Magic aboard our first cruise with Captain Mickey. I personally love to spread Pixie Dust as I truly enjoy sharing my Disney experience with everyone! Learn More About Ritzy

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