Family in resort room
  • On Mar 2, 2020
    Brittney from AL Asked

    Within 30 days of trip arrival for Disney World and 1 member of the party can't go. Will they refund the amount back for that 1 person in the package since other members are traveling?

    Hi there, Brittney! Welcome to the Disney Parks Moms Panel! I am so glad you found us with your question.

    It sounds like you will soon be visiting the Happiest Place on Earth — I am so excited for you! I know that plans change, and so does Mickey Mouse! Regarding the one member of your party that can no longer make the trip, I was able to get some information for you directly from a Cast Member. Within 30 days of your trip, you can still make modifications by contacting a Guest Services Cast Member in Disney Resort Hotel Reservations. You may incur a small change fee, depending on the details of your reservation. But it sounds like it is possible and simple to make this change, just call a Cast Member and let them work their magic!

    I am so glad that you do not have to cancel the entire reservation! A visit in April will be amazing, as Walt Disney World will be in “full bloom” for the EPCOT Flower & Garden Festival! And we recently celebrated the grand opening of Mickey and Minnie’s Runaway Railway, which I hope you get to experience for yourself! Check out the Disney Parks Blog for the latest happenings around the Parks!
     
    Brittney, I hope this information helps you find a solution that works for your entire travel party. If we can ever be of more help in the future, do not hesitate to come back to see us — we would love to hEAR from you again!

    See ya real soon!
    -Clara
     
thumbnail image for Clara

Meet the Panelist: Clara, Ohio

Hi, friends! I'm Clara, a Pediatrician from Cincinnati, OH, a mom to two Disney-loving boys and married to my college sweetheart.  As a native Spaniard and Spanish speaker, my happiest early memories of life in the United States were formed at Walt Disney World. I love to find ways to sprinkle some R&R and good food among the hustle and bustle of our Disney vacations, and I would love to help you do the same! Learn More About Clara

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