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  • On Mar 29, 2019
    Matthew from FL Asked

    On the website or app you were able to see past reservations. I can’t seem to find that feature now.

    Hey there, hi there, ho there Mouseketeer Matthew and welcome to the Disney Parks Moms Panel. I am so glad you brought this question to us.

    Currently, you cannot look up past reservations and charges on the My Disney Experience mobile app or through the website. However, you can contact the Research and Billing department and they will be happy to assist. Their phone number is (407) 828-5630, Option 3. They are open daily from 9:00 AM to 5:00 PM.

    Disney Dad Tip: While on your Disney vacation, if you are staying at a Walt Disney World Resort hotel, you can check all your charges with a couple of taps on your smart device. Just log in to the My Disney Experience mobile app and click the link to your Resort hotel. Next, select "My Plans" then "View Charges." There, listed in order, are all your charges and the associated restaurant or merchandise location. It is absolutely awesome! If you would rather speak to a Cast Member about your trip expenses then visit the hotel front desk for some fun Disney chatter and a printed expense portfolio. These charges are the paper trail back to your reservation.

    Matthew, I hope I have helped answer your question. Please stop back by for more advice on your next Walt Disney World Resort adventure.

    Enjoy making many Magical Memories.

    ~Jason
thumbnail image for Jason

Meet the Panelist: Jason, Georgia

I am a Disney Dad raising two fantastic boys with my wife. We love the hidden treasures found on both coasts at the "Happiest Place on Earth" and "Most Magical Place on Earth."  I am so excited to share my "yEARS" of pixie-dust covered experiences with you while planning your Disneyland Resort and Walt Disney World Resort vacation. Let the lifelong magical memories ... begin! Learn More About Jason

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