• On Dec 8, 2013
    Joshua from TX Asked

    Going to WDW in 20 days for Honeymoon! :) I purchased the Photopass + and I got my voucher, but not the CD with stock photos or the voucher for the CD at the end... Who do I need to contact to get this fixed,or has the process changed? Thanks

    Hi Joshua!

    Congratulations to you, your future wife and your upcoming Walt Disney World Resort honeymoon! 

    Regarding PhotoPass+, you will receive your Photo Gallery CD with stock photos and your unique code to redeem for your Photo CD when you present your Disney PhotoPass+ voucher at the Disney PhotoPass Service Center. 

    Memory Maker was recently introduced and from what I have read, some of the components are similar to the PhotoPass+ system, except it is advised to wait 3 days to begin taking your photos if you want them included in your package. 

    While it is not necessary, if you would like to make the switch to Memory Maker from PhotoPass+, you can call (407) 560-4300 and a Cast Member will be able to assist you with your request. I hope this helps.

    Please let us know if you have additional questions. 

    Have a magical honeymoon!

thumbnail image for Raquel

Meet the Panelist: Raquel, Texas

As a mom of two children 6 years apart in age, it takes some creative planning to give each child a memorable Disney experience. Adding in a sprinkle of surprise pixie dust makes each vacation special for everyone.
Learn More About Raquel

Didn't find what you were looking for?

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.