Ariel in the parade at Magic Kingdom
  • On Apr 2, 2018
    Pat from FL Asked

    I have a WDW annual & magicband;used both 3/6-3/8/18. Husband has a FL Resident Exchange Cert & active band. We have res @ Port Orleans Res 4/9-4/12/2018. Trying to make fastpass res but can't b/c his ticket not linked. What do I do?

    Hi, Pat! So, your husband is a Poor, Unfortunate Soul? In pain, in need of a way to FastPass+ his Disney Day? Well, you have turned to the right merfolk ... sorry, Ursula was stuck in my head. The Disney Parks Moms Panel fortunately knows a little magic. It's a talent we all possess!

    Your husband will need to link his Florida Resident Exchange Certificate to the same My Disney Experience account that his MagicBand is linked to if he would like to use that MagicBand during his trip. If he has his own account, he just needs to sign in and head to the Link section of My Disney Experience. If he does not have his own account and is instead a Profile listed in your Family & Friends List, then you will sign on to your My Disney Experience account and link the ticket, assigning it to your husband's profile.

    On the back of the certificate, he should find a series of alphanumerics that can be used for linking. Once it is added to his account, you should be able to make FastPass+ selections for him. Just remember that he will still need to stop by any Guest Relations locations to exchange his certificate for active theme park tickets before he enters a theme park.

    If you are having trouble linking his Exchange Certificate for him, or if you still have difficulty making FastPass+ selections after it is linked, you will need to call an Existing Tickets Cast Member so they can sort the specific issue for you.

    I hope this makes your husband's ticket collection complete so he can become part of your world ... your Disney World, that is! Thanks for splashing by and please let us know if we can help you again.

    Brandy
thumbnail image for Brandy

Meet the Panelist: Brandy, South Carolina

Hi, I'm Brandy, a speech pathologist and busy driver of daughters to marching band and dance events. My Annual Pass is used often to check out new Disney must-dos and resort changes. I enjoy giving advice about itinerary and FastPass+ planning, Epcot's fantastic festivals, Memory Maker, and transportation at the Resort. The time I spend at Walt Disney World Resort is distinctive because it is the one place I can forget other responsibilities and focus on having the time of my life with my family!

Learn More About Brandy

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