Mom And Son Spaceship Earth
  • On Sep 22, 2013
    Michelle from NJ Asked

    Hi, we are visiting WDW 11/4/13 for 5 days. I was just told by a friend that the Guest Assistance Passes that we get on our 1st day in the parks for my Son who is on the Autism Spectrum are not being accepted anymore. What does this mean for my child?

    Hi Michelle! I know change can be scary, but there's no need to worry. Walt Disney World has always been, and continues to be, very committed to accommodating guests with disabilities. Disney will be replacing the Guest Assistance Card on October 9 with a new Disability Access Service Card, which will accommodate guests who aren't able to wait in a conventional queue due to a disability. As more and more guests request accommodations, Disney found it necessary to revamp the program in order to provide a more consistent experience for all park guests while continuing to assist those guests who have special needs. The new Disability Access Service Card will give guests with disabilities a return time for attractions they wish to experience. While the new card will work a little differently than the Guest Assistance Card, your son and others whose disabilities prevent them from waiting in the regular line will still be accommodated.
     
    I hope this information puts your mind at ease. Come visit us again at the Moms Panel if you have more questions! We're always happy to help!
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Meet the Panelist: Amanda, North Carolina

I'm a busy mom of two from North Carolina who loves to find ways to stretch a Disney Dollar so that I can enjoy the luxury of Disney's deluxe resorts and fine dining. Learn More About Amanda

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