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  • On Jul 20, 2018
    Elizabeth from MN Asked

    Hello, we visited Disney World last year and received our first magic bands. We are visiting again in Sept and when we purchased our package it does not show an option to customize our magic bands. Do we have to use the old bands from last year?

    Hello Elizabeth, and welcome to the Disney Parks Moms Panel with an excellent question.

    I am so happy to hear that you will be visiting the Walt Disney World Resort very soon. I would be glad to help you order a set of new MagicBands for your upcoming trip. You can also continue to use the MagicBands that you received last year during this trip too. I have about a dozen MagicBands that I take with me on every trip, some of them are the complimentary MagicBands you receive as a resort guest and the others are a special edition and limited edition MagicBands I purchased at theme parks and Disney Springs.

    To begin your order, sign in to My Disney Experience and click on the MagicBands and Cards tab. You should see an option to select your orders, click on get started. Next, you will be asked to confirm your shipping address. Once you have updated your shipping information, you will see a countdown of how many days remain to customize your MagicBands. You will then be able to customize the color of MagicBand for everyone listed on your reservation. You can also personalize each MagicBand with a nickname if you would like. Confirm your choices and your MagicBands will be shipped to you approximately 2 weeks prior to your check-in date. On your list of MagicBands and Cards, you can also see how many “Active” MagicBands you have on your account. Any MagicBand with an active status can also be used during your trip. If you still need help placing your order you can speak with a Cast Member at the Help Desk by calling (407) 939-4357. If you need any more help before you arrive, please come back and visit us again.

    See ya real soon,
    Andrea
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Meet the Panelist: Andrea, Ohio

Hi there, I am Andrea from the Buckeye State. A very proud mom to my princess who is a former Miss Ohio. Friends and family describe me as a "Disney Nerd" and Star Wars fangirl. I have made 30 trips and counting to the Walt Disney World Resort in all stages of life since 1972 as a small child, a young mom with a toddler and now as an empty nester. The love of vacation planning runs strong in my family. My uncle had it, I have it and with my help, you will have it too. Learn More About Andrea

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