Disney's Magical Express
  • On Mar 8, 2019
    Betty anne from NB Asked

    Hi, my vacation is less than 3 weeks away and i still haven't received our luggage tags and package in the mail. We live in Canada. Is there any way to find out if it has been sent out? Thank you

    Hello again Betty Anne, 

    Welcome back to the Disney Parks Moms Panel and thank you for asking us another question. 

    I live in Canada too and, although I’ve received my Disney’s Magical Express luggage tags up to a week before my vacation, I can understand why you’d be getting antsy about receiving them. If I were you, I would call Disney’s Magical Express in order to find out whether your tags have been shipped. You'll find their contact information in the "Pre-Arrival" tab of the web page linked above. They’ll also be able to give you detailed instructions about what to do in the unlikely event that your tags have gotten lost in the mail. 

    I hope that my answer helps you plan a smooth start to your vacation, and I’m sorry for the delay. Please don’t hesitate to come back and see us if you have any other last-minute questions… April is just around the corner!

    Have a Magical Day, 

    Lynne
thumbnail image for Lynne

Meet the Panelist: Lynne, Quebec

Hi, I’m Lynne from Montreal, Quebec, Canada! I’m a working mom who enjoys snuggles with my son and my husband, who has been my sweetheart since 1997. We’ve been lucky enough to experience several milestones in Walt Disney World, including our wedding and honeymoon in 2009. As Disney Vacation Club members, we often plan trips for large, and sometimes even multi-generational, groups to come and enjoy the fun with us. Learn More About Lynne

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