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  • On Feb 9, 2020
    Cyanne from CA Asked

    Want to unlink annual passes from my Disney App. There’s is no delete passport button. Can you help please?

    Hello, Cyanne! 

    If I’m not mistaken, you are looking for ways to streamline the process for making Disney FASTPASS selections using Disney MaxPass or for joining a Boarding Group for Star Wars: Rise of the Resistance. It does help to not have to deselect the Passports for guests that aren’t with you in the parks on a given day. Fortunately, there are ways to do what you would like to do. 

    When you first link a theme park ticket or an Annual Passport to your Disneyland Resort account, you may indicate if you are primarily responsible for the Passport. If you tap yes, that Passport is permanently linked to your account. Those are the Passports that do not include a “Delete This Passport” button in the Disneyland app. Basically, the only way to remove such Passports from your account before they expire is to request a modification to your account by placing a call to Website Support.

    Tony’s Tip: Your Disneyland Resort theme park ticket or Annual Passport can be linked to more than one Disneyland Resort account at a time. Perhaps the easiest way to have only the Passports you are using for a particular visit to the Disneyland Resort show up in the Disneyland app is to use the account of another member of your party instead of your account. For example, my account is configured as the primary account for all of the Annual Passports in my family. So when my spouse and I visit without our children or when not all of our children are able to accompany us on a visit to the Disneyland Resort, it is easier for us to use my spouse’s account instead of mine. Then we link only the Passports that are being used that trip and other Passports from previous trips can be deleted from that account.

    I hope you have a magical time at the Disneyland Resort, Cyanne! Please come back to the Disney Parks Moms Panel with any other questions you may have.

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Meet the Panelist: Tony, Utah

Coming to you from the Beehive State, I’m a Disney-loving dad and husband, buzzing with excitement to share advice and tips for making your Disneyland Resort vacation as magical as possible! With over 30 years of experience visiting the Disneyland Resort, I’m excited to help you discover the magic of the “Happiest Place on Earth!” Learn More About Tony

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