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  • On Mar 16, 2017
    Mildred from FL Asked

    I have two accounts I want to close one of them, How do I do that?

    Hi Mildred!

    So happy to be helping a fellow Floridian!  I'm sorry to hear that you are having technical difficulties with your My Disney Experience Account. I had a similar situation where I had duplicate accounts and I had to have one deleted. I would strongly recommend that you contact Guest Services at 1-407-939-4357 to speak with a Cast Member that can walk you through the process of fixing your account. They will be able to log in to your account and check out what the issues are.

    Did you know?: The Walt Disney World Resort offers Florida Resident special rates from time to time on lodging and vacation packages. To view the current special offers, please visit this page: Special Offers & Deals.

     It has been a pleasure assisting you! Please feel free to send in any other questions you may have.

    Thanks for sending in your question to the Disney Parks Moms Panel. 

     ~Yael
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Meet the Panelist: Yael, Florida

As a native Floridian, I have experienced the Disney Parks as a child, teenager, newlywed and now a mom of three. Whether it is planning your first trip to the Walt Disney World Resort or your 100th trip, I would love to share my wonderful memories and planning tips with you! Learn More About Yael

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