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  • On Feb 13, 2020
    Cecilia from CA Asked

    Hello, I am trying to unlink my friend's tickets from my Disneyland app (on my Samsung Galaxy10 phone) and I can't figure it out. Thanks, Ceci

    Hey Ceci! 

    Welcome to the Disney Parks Moms Panel! Thanks for bringing your question our way! 

    I used to have my best friend’s Annual Passport linked to the Disneyland App on my phone as well. I found it to be convenient to have them linked because when we were at the Disneyland Resort together. I was able to easily make Disney FASTPASS selections for both of us using Disney MaxPass. But, on the other hand, I was recently at Disneyland Park without her and I had to remove her from my party in the App when trying to enter the virtual queue for Star Wars: Rise of the Resistance. This took me a couple of seconds to do. The person in our group that did not need to remove anyone from her party in the App ended up securing a Boarding Group for us. So I understand why you’d like to remove your friend’s ticket from the Disneyland App on your phone. 

    I was able to remove her Annual Passport by selecting “Remove This Pass” in my account. If this option is not showing for you, I recommend contacting Guest Information at (714) 781-INFO (714-781-4636). A Cast Member there will be more than happy to assist you with removing your friend’s ticket from your account. 

    Thanks for stopping by and please come back to the Disney Parks Moms Panel with more questions! 

    Tiffanie
     
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Meet the Panelist: Tiffanie, California

Greetings from San Diego, CA! I'm a wife, cat mom and Disney-loving "childless millennial." I've traveled all around the world, but my favorite place to visit is "The Happiest Place on Earth!" I've been going to the Disneyland Resort for over 25 years. Each time I step through the turnstiles to enter the world of yesterday, tomorrow and fantasy, I feel the magic of Walt Disney's original park. I can't wait to answer your questions and help you experience all that the Disneyland Resort has to offer! Learn More About Tiffanie

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