Mom And Son On Run
  • On Sep 24, 2013
    Pam from PA Asked

    Is is true that the GAC card has been discontinued? I am a disabled mother and depend on having a GAC card for my visits due to my limited ability to stand and walk. Please let me know about the future use of the GAC card. TY

    Hi Pam,

    The Guest Assistance Card that you are familiar with will be replaced with the new Disability Access Service Card on October 9th.This new system will still accommodate Guests who are unable to wait in a conventional queue due to a disability, it will just be different than the system that you are currently used to. Due to the increasing volume of requests that Disney receives for special access to their attractions, they are changing the process so that it creates a more consistent experience for all Guests while providing accommodations for Guests with disabilities. This new Disability Access Service Card will offer Guests a return time for an attraction which is based on the current wait time. Disney engaged disability groups and Autism Speaks was instrumental in providing feedback as they developed this new process.

    Please rest assured that Disney has an unwavering commitment to making their experiences accessible to all Guests and that will not change. 

    You will want to contact Guest Relations upon arrival to discuss your assistance needs.

    Wishing you countless magical Disney memories, 

    Kaylene
thumbnail image for Kaylene

Meet the Panelist: Kaylene, Massachusetts

I'm a blessed Mom of five fabulous kids, a Disney Vacation Club member, and an Annual Passholder. I've stayed in every Disney Resort on property, and I've traveled to Walt Disney World Resort with infants, toddlers, tweens, teens, grandparents, and on countless multi-generational family vacations! Learn More About Kaylene

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