Family With Medals
  • On Aug 26, 2015
    Amanda from SC Asked

    I am traveling with my of 6 in October. Two members of my family need the guest assistance pass to enjoy the parks. With them being on the magic bands is it possible for one of them to have a return time to one ride and the other have one to another ride?

    Welcome back, Amanda!

    The simple answer is yes. However, there are a few things that must be in place first.  The two family members must request the Disability Access Service (DAS) from any theme park Guest Relations Lobby. If DAS is assigned, the recipients will provide some basic information such as name and length of stay as well as have a photo taken. Since the DAS is electronically associated with all members of the party with valid theme park ticket media (MagicBands or admission tickets), any member of the party can obtain a DAS return time.

    To obtain a return time, go to the attraction of choice and let the let the Cast Member know which DAS recipient and family members want to experience that attraction. The Cast Member will scan a MagicBand and see all the members of your party on the device so that only the ones who will be participating will be selected to receive a return time. You can then go to a different attraction to obtain a return time for the second DAS recipient. Again, you will let the Cast Member know which family members will be experiencing that attraction so they can be selected to receive the return time. Only one active return time for each DAS recipient and family members can be obtained at a time. 

    When it's time to experience the attraction, simply head back to the attraction's entrance making sure that the DAS recipient is the first to touch their media to the Mickey touch point. The Cast Member will then verify the DAS and the recipient's picture before allowing the rest of the party to scan their media to gain admittance to the attraction. 

    Of course, things are subject to change without notice as they continue to work out the kinks with the electronic DAS system. If you have further questions, please let us know! 

    Missy
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Meet the Panelist: Missy, Texas

Hello, I’m Missy from Texas! I love all things Disney, especially the Walt Disney World Resort. Although we visit several times a year, there’s always something new to experience, making each vacation unique. As a mom to a son with special needs, I know the importance of cherishing every park visit and look forward to helping you plan magical moments for your family! Learn More About Missy

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