Rock 'n' Roller Coaster
  • On Jun 24, 2019
    Christine from MA Asked

    Can I transfer a Disney "E"ticket I purchased online to an old ticket. Trying to avoid having to go to guest services to get a " ticket".

    Hey, Christine! This is a really great question, so I am glad you stopped by to chat with us. I think I understand what you are asking and what your main goal is, but if I am way off, please stop by again and leave a question in my personal queue with more information so I can better assist you. I believe you are wanting to combine a new e-ticket purchase with a previously purchased ticket that you have stored in your My Disney Experience account. I assume you are wanting to do so to save time by not stopping by Will Call, a theme park ticket window or Guest Relations to pick up a physical ticket. Let's talk about your options.

    Combining any unused Disney Theme Park Tickets will require the old tickets to be canceled and a new ticket issued. This does need to be done in person so that the old tickets can be verified and a new, fully activated one can be issued. Something to note is that older unused tickets and other tickets that have been used in any way cannot be changed, modified, or combined with any other tickets. You will simply need to use them until all of their admission entitlements are depleted. If you decide to keep the old ticket and the new e-ticket, then again, you will need to stop by either a theme park ticket window, Will Call, or Guest Relations to pick up a newly activated ticket card if you do not have a MagicBand. Have a MagicBand from a previous trip that is still active? You may be able to use it to access your new e-ticket purchase if you link the ticket to the same My Disney Experience account as the old MagicBand.

    Not knowing the full specifics of your tickets, my best advice is for you to call and speak with an Existing Ticket Cast Member about the specifics of your situation and they will best be able to guide you. However, do understand that the bottom line in just about any scenario is that you more than likely will have to make a stop in-person while at Walt Disney World Resort before using your tickets. Thanks for stopping by and please let me know if you have other questions about this!

    Brandy
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Meet the Panelist: Brandy, South Carolina

Hi, I'm Brandy, a speech pathologist and busy driver of daughters to marching band and dance events. My Annual Pass is used often to check out new Disney must-dos and resort changes. I enjoy giving advice about itinerary and FastPass+ planning, Epcot's fantastic festivals, Memory Maker, and transportation at the Resort. The time I spend at Walt Disney World Resort is distinctive because it is the one place I can forget other responsibilities and focus on having the time of my life with my family!

Learn More About Brandy

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