Mom and daughter on Expedition Everest
  • On Apr 15, 2008
    Dawn Asked

    1st time trip to WDW being planned. Our youngest son realies on a sign language interpreter for communication. Can you provide an interpreter for the "shows". Also, he has special health needs can a fridge and micro be provided at a value hotel-

    There are so many wonderful things to see at Walt Disney World. Your son is sure to enjoy the visual part of his trip. Still, his vacation can be further enhanced by taking advantage of WDW services for the hearing impaired.

    First I would suggest calling 407-939-7807 to ask about the specific steps in place so your son can get the most from his vacation. (I’d like to note that for guests placing the call, you can also phone 407-827-5141(TTY) for a text typewriter line.)

    They will be able to instruct you on your options which include:
    Guest Assistance Packets near the entrance to most shows
    Assistive Listening Devices (available at Hall of Presidents, Mickey’s PhilharMagic and many more)
    Reflective captioning is available at many shows including Country Bear Jamboree.
    Handheld captioning units which provide written scripts of the Haunted Mansion, Peter Pan’s Flight and many more attractions.
    Video captioning or closed-captioning is used on monitors during some pre-shows such as at the Carousel of Progress intro show.

    An American Sign Language interpreter is available for some live shows. The schedule varies weekly, so please check with Guest Relations for the most up-to-date schedule. For example, I have seen interpreters for the Hollywood Studios afternoon parade. They are available for the Disney’s Dreams Come True parade, Jungle Cruise and other attractions.

    A wonderful resource is the “PassPorter’s Open Mouse for Walt Disney World” book written by Deb Wills and Debra Martin Koma. You’ll also find fantastic information at the allearsnet.com website.

    For guests with medical reasons, you may request a complimentary refrigerator for your room. Inquire about the microwave at the same time that you request the refrigerator. Many resorts have a microwave in the food court area that can be used by guests.
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Meet the Panelist: Kimberly, Tennessee

I am a stay-at-home mom with a 12 year old son. I thrive on planning vacations, especially to WDW. Inspiring families to vacation at Disney with a memorable itinerary and budget-saving tips is extremely rewarding for me. Learn More About Kimberly

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