mom and son on Kilimanjaro Safari
  • On May 11, 2019
    Kelly from LANCASHIRE Asked

    I have 4 tickets on my account they are all showing as active, but when i add all 4 of us to party to do fastpass my sons ticket wont show, it says link a ticket, if i scan the card or type the number in again it says card already active

    Hi Kelly!

    Thanks so much for popping by the Disney Parks Moms Panel!

    It sounds like Stitch is super excited to hear you be visiting Walt Disney World Resort and is having some fun with your My Disney Experience account.

    If you are still unable to make FastPass+ selections for your son, I recommend you call a Cast Member with My Disney Experience, MagicBands and FastPass+ at 0800 16 90 749. They are amazing! I spoke with them a few days ago regarding my account. They reviewed my account and helped make the needed adjustments. The Cast Member was not only technologically savvy, but also super friendly! Give them a call.  

    I'm so happy to hear you are making FastPass+ selections! That means your Walt Disney World Resort vacation is a few short weeks away! Soon, you will be making magical memories! I'm so excited for you! Enjoy!

    Thanks so much for sharing your question with the Disney Parks Moms Panel! Please let me know if you need any other information as you plan your magical Walt Disney World Resort vacation!

    Kari
thumbnail image for Kari

Meet the Panelist: Kari, Texas

"Welcome home," Disney friends! I'm Kari, a wife and mom from Texas. In 1997, we became Disney Vacation Club Members and have enjoyed every magical moment. We have also set sail on the Disney Cruise Line, enjoyed the benefits of Annual Passes and put our best foot forward with runDisney. I love helping Guests add pixie dust to their vacation plans! How may I help you add magic to your next Disney vacation?

Learn More About Kari

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