Mom and Dad planning vacation
  • On Oct 25, 2016
    Emily from AL Asked

    My ticket was linked with MILs Disney account.How do I make my own account so I can make my own reservations? It's like I'm listed as her child.Is possible to do this after I've already linked my ticket to her account?It just seems difficult

    Hello, Emily, welcome to the Disney Parks Moms Panel, we thank you for this question regarding managing Friends & Family on My Disney Experience.

    Let's see if we can resolve this to your satisfaction, Emily. If you already have a Disney account then here's what your mother-in-law will have to do:

    1) Select Family & Friends in My Disney Experience.
    2) Find your name in her Family & Friends list and select the "Edit" button.
    3) A new page will arise with the option to "Remove".
    4) A message will ask for confirmation of your removal from her list of Family & Friends.

    Emily, if you do not have your own Disney account please have your mother-in-law follow these steps which will permanently delete you from her Disney account:

    1) Select Family & Friends in My Disney Experience.
    2) Find your name in her Family & Friends list and select the "Edit" button.
    3) A new page will arise with the option to "Delete" button. 
    4) A message will ask for confirmation of permanent deletion of your name from her list of Family & Friends.

    Once there is a removal or deletion of someone in the Family & Friends list, the action cannot be undone unless they have a separate Disney account, whereupon, a request can be made once again to reconnect them to a Family & Friends list (subject to change).

    Please note that if a Guest has active entitlements- such as a Disney Dining Plan package, the deletion will not be granted. Emily, if you and your mother-in-law are still experiencing difficulty with your removal or deletion from her Disney account, please call (407) 939-4357 for assistance.

    We hope this information is helpful, Emily.

    Best Disney Wishes!

    Jacqueline
thumbnail image for Jacqueline

Meet the Panelist: Jacqueline, Ontario

Hello there, I'm Jacqueline from Ontario! I am passionate about Walt Disney World Resort. Each of our Disney Parks vacations have been unique and memorable, bonding our family in ways like no other vacation. Disney vacations quickly became an annual tradition, and we always look forward to our next Disney Parks and Disney Cruise Line vacation! I would be so happy and honored to help you plan your magical Walt Disney World Resort vacation.

Learn More About Jacqueline

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