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Mom with Alice
  • On Sep 4, 2019
    Mengyam Asked

    I have e ticket in my email. Do I have to redeem physical ticket at theme park for entry? I have also linked my ticket to my Disney app.

    Greetings, MengYam!

    Thanks so much for visiting the Disney Parks Moms Panel with your question. Your trip to the Happiest Place on Earth is right around the corner!

    I'd be delighted to assist you with your question regarding Disneyland Resort theme park tickets. You are welcome to head straight to the Disneyland theme park gates with your electronic ticket or your ticket that is linked to your Disneyland app. On your day of arrival when you scan either of these at the gate, the Cast Member will take your photo to attach to your ticket electronically and hand you an official paper ticket. You can then enter the parks with this paper ticket or by scanning your ticket in the Disneyland app on your subsequent entries into the parks. It's a piece of cake! I always advise to keep this paper ticket with you at all times even if you enter the parks with your app, just in case you have any technical difficulties with your device.

    If you didn't already add the Disney MaxPass feature to your tickets, you can conveniently add this to your park tickets per person/per day right from the Disneyland app when you enter either park in the morning. Just select "Get FASTPASS with Disney MaxPass" on the app's dashboard to start making digital Disney FASTPASS selections on your mobile device. You won't believe how much time you will save waiting in attraction lines with this feature. It has truly enhanced our park visits and let us experience more magic than ever.

    I hope this helps, and have a magical day!
    -Jennifer
thumbnail image for Jennifer

Meet the Panelist: Jennifer, New Mexico

Hi there!  I'm Jennifer from Albuquerque, New Mexico. I am a toddler mom, military wife, and dentist who is constantly inspired by Disney. One of my greatest pleasures is helping others experience the magic of a Disney vacation! I can't wait to answer your questions so that you can easily explore the worlds of yesterday, tomorrow, and fantasy at the Disneyland Resort. Learn More About Jennifer

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