• On Jul 12, 2016
    Jaynee from IN Asked

    Thanks for answering my previous question. I need to clarify. Will the CM's put our luggage and grocery order in our room when it is ready? If not, how do we get to the Custom House at 11PM since the park buses don't stop there? Thanks!

    Hello again Jaynee, 

    Welcome back to the Disney Parks Moms Panel and thanks for asking me a follow-up question about your upcoming stay at Disney’s Caribbean Beach Resort.

    From what I understand, Bell Services needs you to be actually in your room in order to actually deliver your items, unless your luggage is being delivered via Disney’s Magical Express. In that case, while your luggage will get sent directly to your hotel room, your groceries will still stay in Bell Service’s refrigerator until your return. 

    That being said, you don’t need to worry about getting to Custom House at 11 in order to pick everything up and haul it to your room… which would be pretty exhausting after a day of travel and fun in the Parks! Simply call Guest Services when you arrive, and they’ll bring everything to you.

    Finally, I recommend that you confirm the information I’ve given you with Bell Services when you drop your grocery order off for storage. 

    I hope these additional details helped clarify my previous answer! Please don’t hesitate to come back and see us if you have any other questions. 

    Have a Magical Day, 

    Lynne
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Meet the Panelist: Lynne, Quebec

Hi, I’m Lynne from Montreal, Quebec, Canada! I’m a working mom who enjoys snuggles with my son and my husband, who has been my sweetheart since 1997. We’ve been lucky enough to experience several milestones in Walt Disney World, including our wedding and honeymoon in 2009. As Disney Vacation Club members, we often plan trips for large, and sometimes even multi-generational, groups to come and enjoy the fun with us. Learn More About Lynne

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