• On Apr 8, 2016
    Hazel from CA Asked

    Thanks for answering my 1st ?. I have just one more. We bought Magic Bands from Disney Store and I activated them, but WDW cancelled our complimentary ones now. I didn't know this would happen. Do you know how I could get them again?

    Hi, Hazel!

    Adding an additional MagicBand should not have changed your current MagicBand order. Sign into your My Disney Experience and look under "MagicBands and Cards".  You should see "Your Orders" for your upcoming vacation. Under that, you should see each member of your family listed, followed by any linked MagicBands (from any previous vacations and the new ones you just linked).  If you are seeing anything other than this, call (407)939-4357 for assistance. With a wave of their magic wand, the problem can be fixed quicker than you can say "Bibbidi Bobbidi Boo!"

    I hope you are excited for your upcoming vacation to Walt Disney World!

    Cathy


thumbnail image for Cathy

Meet the Panelist: Cathy, Ohio

I am a fundraiser/event planner turned stay at home mom. When I am not running to cheerleading practice or a soccer game with my kids, I enjoy scrapbooking, reading, and of course, planning our next Disney adventure!

Learn More About Cathy

Didn't find what you were looking for?

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.