Mom and daughter on Expedition Everest
  • On Aug 9, 2013
    Amy Asked

    Thank you for answering my question. It has been an interesting week with her in a cast. Is guest relations in the Polynesian or at each individual park? I just want to make sure she has a great time without too much melting down.

    Hi Amy!

    I know all too well how "interesting" your week has been with your little one in a cast, unfortunately I have experience in this area.Hopefully, your little girl is on the mend and all will be back to normal in a few weeks.Guest Relations is located at each of the 4 parks and Downtown Disney:

    • Magic Kingdom- inside City Hall on Main Street USA and a Guest Relations window is located just outside of Magic Kingdom on the left-hand side.
    • Epcot- has three locations: to the right underneath Spaceship Earth, Guest Relations Window outside the main entrance,Guest Relations Window just outside of International Gateway (back entrance to Epcot)
    • Animal Kingdom- Guest Relations Window located before main entrance and just to the left as you enter the park.
    • Hollywood Studios- Guest Relations Window located to the left of the main entrance and to the left just as you enter the park
    • Downtown Disney- Guest Relations Window just outside of Disney Quest on the Westside and tucked in between Ghiradelli Ice Cream and Chocolate Shop and Team Mickey in the Marketplace area.
    When having to visit Guest Relations, I prefer to visit the locations inside of Magic Kingdom and Downtown Disney Marketplace. As I said before you may want to bring a form of documentation of your daughters injury, although it is not required.  Regrettably, some guests have decided to misuse the Guest Assistance Card from its intended purposes so cast members are being a little more thorough before issuing.By bringing documentation, it might help to speed up this process so you can quickly be on your way.

    I hope you have a fantastic vacation and please let me know if you need anymore advice!

    Kindest Regards,
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Meet the Panelist: Mandy, South Carolina

My husband and I are the parents of five rambunctious Disney loving children.I  I'm passionate about helping families find the magic that is Disney , so let me show you all the magic and savings that awaits on your next Disney vacation! Learn More About Mandy

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