Magic Kingdom Cinderella Castle
  • On Nov 10, 2016
    Mariana from buenos aires Asked

    I suffer from severe agoraphobia and demophobia (fear of crowds), queues for me are a nightmare and can lead to anxiety and panick attacks. My concern is since mine is not a "physical" but mental disability, they will reject me the DAS card.

    Hello, Mariana!

    Thanks for asking another question to the Disney Parks Moms Panel! Cast Members at Walt Disney World Resort strive to make the theme parks accessible to all Guests, even those whose disabilities are not visible. 

    Utilizing both FastPass+ and Disability Access Service (DAS) should help reduce your time waiting for attractions, especially in the queue. FastPass+ is a complimentary service included with theme park admission that allows you to reserve up to three experiences per day in one theme park. DAS allows you to obtain a return time to visit an attraction later based on the current wait time. You can request DAS at any theme park Guests Relations Lobby. Although Cast Members will not ask for a diagnosis or letter from your doctor, they do want to know how they can help so they can offer the best accommodation for your situation. When I request DAS for my son, I am sure to mention he needs extra time to safely enter and exit the ride vehicle as opposed to saying he has had strokes. 

    I also suggest arriving and leaving the theme parks at off times. Arriving a few minutes after "rope drop" may be less congested and leaving before the park closes will eliminate a long wait for a bus or monorail. We often leave well before the fireworks so we can view them from across Seven Seas Lagoon and my son enjoys them more than having them right overhead inside the Magic Kingdom.  

    I hope this helps Mariana. Please let me know if I can answer other questions you may have as you continue to plan your magical visit. 

    Missy 
thumbnail image for Missy

Meet the Panelist: Missy, Texas

Hello, I’m Missy from Texas! I love all things Disney, especially the Walt Disney World Resort. Although we visit several times a year, there’s always something new to experience, making each vacation unique. As a mom to a son with special needs, I know the importance of cherishing every park visit and look forward to helping you plan magical moments for your family! Learn More About Missy

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