Mom And Daughter Inside Disney hotel
  • On Apr 2, 2013
    Julie Asked

    Staying in 2BR villa at AKL KV. My husband has several health issues that make walking/standing for excessive periods difficult and damaging for his body. Where should we request a room to ease the walking to pool/busses. He won't use an EVC. Thank you

    Howdy Julie!  I spoke with Cast Members at both Disney's Animal Kingdom Villas - Kidani Village as well as Disney Vacation Club Member Services.

    I was told by both that rather than selecting a specific area, you should contact Member Services and ask them to add a note to your reservation requesting a room with the easiest access to pool, lobby, busses, etc.  By making the request more general, you will have a better opportunity to have a room assigned that will best fit your needs.

    A day or two prior to your check-in date, I would also recommend that you contact Disney's Animal Kingdom Villas - Kidani Village directly and ensure that your request is noted.  The phone number is (407) 938-7400.

    There are a variety of services for Guests with disabilities at Walt Disney World Resort that you might find helpful.

    Please let me know if you have any further information as you plan your vacation.

    We will be at Kidani Village in a few short weeks!  We are so excited!  I know we are going to have a magical vacation and I wish you the same!!

    Take care Julie and thanks for your question!!
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Meet the Panelist: Kari, Texas

"Welcome home," Disney friends! I'm Kari, a wife and mom from Texas. In 1997, we became Disney Vacation Club Members and have enjoyed every magical moment. We have also set sail on the Disney Cruise Line, enjoyed the benefits of Annual Passes and put our best foot forward with runDisney. I love helping Guests add pixie dust to their vacation plans! How may I help you add magic to your next Disney vacation?

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