Child hugging cast member at store in Magic Kingdom
  • On Sep 19, 2018
    Rachel from OH Asked

    Hi, we are staying off property, so we don’t have magic bands. My question is if I purchases ticket through the app do I just go to the gate or do I have to go to will call? Also, does each person get a card for their fast passes then?

    Hello Rachel!

    Welcome to the Disney Parks Moms Panel with a very good question.

    When you purchase theme park admission tickets online or using the My Disney Experience mobile app you still have to stop by Will Call windows located at the four theme parks or at Guest Relations in Disney Springs to retrieve your physical tickets – cards. Each Guest in your party will receive a card which can be used to enter the parks and also to redeem FastPass+ entitlements.

    Thank you for stopping by the Disney Parks Moms Panel! I hope this helps you while planning and please come back real soon if you have additional questions.

    Best magical wishes,
    Thiana
thumbnail image for Thiana

Meet the Panelist: Thiana, Brazil

My name is Thiana, and I'm a university professor and certified translator from beautiful Brazil. I am happily married to my best friend, and we have a lovely girl who is an aspiring Jedi knight, and loves the Disney Princesses. When I am not busy with work or family, you can catch me reading, playing and listening to music, or planning our next vacation - the Walt Disney World Resort is our top destination. I hope to help you plan a magical Disney vacation that will be filled with wonderful memories. Learn More About Thiana

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