mom at computer planning
  • On Mar 15, 2019
    Lisa Asked

    I am staying at doubletree Disney springs which offers 60 day FP selections booked through them. I bought my tickets seperatly. I linked my tickets but there is not a date under my timeline on MDE underneath the "FP" part!

    Hi Lisa! I'm so excited to see you will be visiting in June! What a fun time to be at Walt Disney World Resort!

    Based on personal experience, I have a question...are you viewing your My Disney Experience account on a computer or your mobile device? If you are looking on your mobile device, switch to a computer and you should see your information under "My Plans." If you are viewing your account on a computer, it may mean that Stitch is excited to see you will be visiting and has been creating a bit of havoc with your account. It may also mean that your reservation isn't showing up as being linked. (Also - once you are under your 60-day booking window, the date will disappear.)

    I recommend you contact a Cast Member within the My Disney Experience, MagicBands and FastPass+ team at (407) 939-4357. I have chatted with them a few times about my account and they are great! They will review your information and help you get your account as it needs to be so you can make your FastPass+ selections.

    I know you must be getting so excited knowing your 60-day FastPass+ booking window is approaching! Please let me know if you have any other questions as you plan your Walt Disney World Resort vacation!!

    Have a magical day!

    Kari
thumbnail image for Kari

Meet the Panelist: Kari, Texas

"Welcome home," Disney friends! I'm Kari, a wife and mom from Texas. In 1997, we became Disney Vacation Club Members and have enjoyed every magical moment. We have also set sail on the Disney Cruise Line, enjoyed the benefits of Annual Passes and put our best foot forward with runDisney. I love helping Guests add pixie dust to their vacation plans! How may I help you add magic to your next Disney vacation?

Learn More About Kari

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