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  • On Apr 21, 2019
    Debbie from WI Asked

    We are just starting to plan a 2020 vacation to Disney World, I looked at my Disney account and saw my old Disney wrist bands still say active. I was a little worried about security so I was wondering why they still say active?

    Hiya Debbie, and welcome to the Disney Parks Moms Panel! I'm so excited to hear you're planning a trip to Walt Disney World - let the magic begin!

    I absolutely understand your concerns about your privacy and security when using a MagicBand. I encourage you to read Disney's disclosures on the care they take with the data they collect, and if you have any questions that aren't addressed on the website, please contact Guest Relations at (407) 939-5277. You're also welcome to share concerns you have so they may improve the Guest experience.

    Debbie, to deactivate your MagicBand when it's at home with you, log in to My Disney Experience and select "MagicBands and Cards." From there, you'll see a list of all MagicBands associated with your account (as well as any accounts you manage) and you'll be able to click "Active" beside a band and change its status to "Inactive." You can then reactivate it right before your visit, or see a Cast Member at your resort or Guest Relations to activate the MagicBand.

    One of the benefits of being a Walt Disney World Resort hotel Guest is that you'll receive complimentary MagicBands as part of your resort reservation, so you'll be able to choose and customize a new MagicBand for your 2020 visit if you so choose.

    I keep several MagicBands active when I'm at home because I like to bring a couple of color options with me to match with my outfits and I know I would forget to reactivate when packing. Also, my son is notorious for losing his, so it's nice to bring a backup.

    I hope this has been helpful, Debbie. Have so much fun doing your planning and Disney dreaming! Now, more than ever, it's a fabulous time to visit Walt Disney World Resort, with so many new experiences debuting around the parks, resorts, and Disney Springs, and I can't wait to see what 2020 has in store for us. Be sure to read the Disney Parks Blog for all the latest news, and please let us know if we can help make your story come alive as you plan your 2020 vacation.

    Wishing you so much magic,
    Robyn
thumbnail image for Robyn

Meet the Panelist: Robyn, Virginia

Hi there! I'm Robyn, and I am so excited to share my love of all things Disney with you! My proud military family loves going on Disney adventures that include enchanting moments, laughter and happy tears, and all the pineapple and Mickey-shaped snacks we can find. It's my pleasure to help you plan the most magical and unforgettable vacation in the Disney Parks. Learn More About Robyn

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