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  • On Mar 20, 2018
    Regina from MS Asked

    I have a split stay scheduled with half our vacation at each of 2 resorts. I have been given the option to customize magic bands for the second resort but nothing shows for the first. Any ideas why the first isn't showing that option?

    Hi, there!

     Regina, I'm so excited to hear you'll be enjoying a split-stay this Spring at the Walt Disney World Resort. My family is splitting a stay between Disney's Art of Animation Resort and Disney's Polynesian Village Resort  this summer, and we can't wait - it's like getting two vacations in one!

     I just logged into My Disney Experience to see if I could view our MagicBand orders for our upcoming split-stay vacation. When I click on "MagicBands and Cards" under "My Account," I can see two separate MagicBand orders; they are sorted by date, beginning with our soonest arrival. I have the option of customizing or declining MagicBands for each Resort hotel booked for our split-stay. If you don't see your first Resort hotel reservation listed, be sure it's linked to your My Disney Experience account. Click "My Reservations and Tickets" under the "Plan and Manage" heading. You should see both Disney Resort hotel reservations listed on your reservations page, but if you don't, you can link your first Resort hotel reservations with the confirmation number you were given upon booking. If you do see both Resort hotel reservations listed, and you still don't have the option to customize or decline two separate MagicBand orders, my best advice is to call (407) 939-4357. The Cast Members there specialize in My Disney Experience, MagicBands, and FastPass+, and they'll be happy to help you sort it out!

     Thanks for stopping by the Disney Parks Moms Panel, Regina. Please visit us again soon with any new questions you may have about your Walt Disney World Resort vacation!

    Ashley
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Meet the Panelist: Ashley, Pennsylvania

Hi, there! I'm Ashley, and I have been a fan of all things Disney for as long as I can remember. My family and I enjoy sprinkling Disney magic into our everyday lives, but we most love making memories together on a Walt Disney World Resort vacation! The unique entertainment, world-class food offerings, and unparalleled park attractions completely immerse our family in the magic of Disney storytelling and keep us coming back to "The Most Magical Place on Earth" year after year.  Learn More About Ashley

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