Mom and child riding Seven Dwarfs Mine Train
  • On Jan 18, 2019
    Elisa from NJ Asked

    We’re spending a week at WDW with my parents and daughter in April (her first visit!). My dad has found park hopper passes from 1999 and 2004 with unexpired days. How can we exchange them for new tix in advance so that we can make advance FP reservations?

    Hey howdy hey, Elisa and welcome to the Disney Parks Moms Panel. I am so excited for your daughter to visit Mickey and the gang for the first time. I hope every moment is filled with pixie dust.

    Your dad must be Captian Jack Sparrow to find 15 and 20-year-old treasures like Park Hopper Option theme park tickets with unused and unexpired days.

    To be able to convert these tickets, the ticket owner will need to visit Guest Relations at the theme parks or Disney Springs. Sadly, they will not convert these over the phone or email but Ticket Services (407) 566-4985 will tell you how many days are left on each ticket and may be able to share some other magic with you. I would suggest contacting Ticket Services via email at You will need to email them photos of the front and back of each ticket, front and back of an official government ID, your full name and daytime phone number. Please tell them that you want to be able to make FastPass+ selections before your April trip and see what magic they can do for you. Please allow 5-7 business days for them to return the email.

    Disney Dad Tip: Make sure to check out the Mobile Ordering feature on the My Disney Experience mobile app. You can save time in the lines by ordering your Counter Service meals ahead of time helping you get back to the theme park attractions faster.

    Elisa, enjoy making many Magical Memories.

thumbnail image for Jason

Meet the Panelist: Jason, Georgia

I am a Disney Dad raising two fantastic boys with my wife. We love the hidden treasures found on both coasts at the "Happiest Place on Earth" and "Most Magical Place on Earth."  I am so excited to share my "yEARS" of pixie-dust covered experiences with you while planning your Disneyland Resort and Walt Disney World Resort vacation. Let the lifelong magical memories ... begin! Learn More About Jason

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