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  • On Feb 8, 2014
    Matthew from Kent Asked

    HI Are the special passes for disabled children still available from the guest services to avoid the anxiety of waiting in crowds/queues ? many thanks

    Thank you Matthew for your question to the Disney Parks Moms Panel. Yes, the Disney Parks still has a program to assist Guests with disabilities, the card you are referring to is called the Disability Access Service (DAS) Card. I have a special needs son and I would recommend a link on the Disney Parks website called Cognitive Disabilities that I find helpful as well. 

    The Disability Access Service (DAS) Card is designed to accommodate Guests who aren't able to wait in a conventional queue environment due to disability (including non-apparent disabilities). You will visit the main entrance Guest Relations to discuss your child's special needs and concerns with the Cast Member to see if the Disability Access Service Card (DAS) would benefit your child's needs. The child's photo will be taken for the issued card. The Cast Member will review all the guidelines of the DAS card with you. 

    With the Disability Access Service Card, you will go to an attraction you wish to ride, see a Cast Member at the entrance to get a return time to enter the FastPass (FP) or alternate entrance if directed. The Cast Member will fill the information in on your DAS card with your return time. The DAS card is not the same as a FP in that there is not a window return time so there isn't pressure to make it back in a certain period. You can only access one DAS card return time for one attraction at a time. While waiting for your DAS return time, you are welcome to grab a magical snack, enjoy a show, or watch a parade.

    I hope this helps and that you have a magical time. If you have any more questions please write us back on how we can plan your pixie-dusted vacation.

    chEARs!

    ~ Lynette
thumbnail image for Lynette

Meet the Panelist: Lynette, Utah

I'm a mama, a wife, an artist, a believer in Pixie Dust and I love fashion with a Disney twist. I live Disney every day, quite literally. My family and I live in the real "UP" house replica from the beloved Disney•Pixar film. We are always chasing our dreams by living our family motto, unashamedly borrowed from Walt himself, "Keep Moving Forward." Learn More About Lynette

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