• On Mar 24, 2016
    Deshaun from CA Asked

    Hi! I have a son who is 6 years old and has a genetic defect called CDKL5. He is unable to walk, talk, sit, and has seizures daily. We are wanting to know about the DIsability access Pass please?

    Hello Deshaun!

    I hope this is helpful and please let me know if you need anything else as you plan your magical visit!

    The Disability Access Service is a great way for special kids and families to get to experience the Parks. My youngest is Autistic with a few other challenges as well and it really helps him be able to have just as much fun as his brothers.

    Once you arrive at Disneyland Resort, inside of both Disneyland Park and Disney California Adventure is a Guest Services location. I would go in there and talk to a cast member about your condition and they will see if there are any services they can provide you such as the Disability Access Service Card.  

    The cast members are trained to give great information and can provide information and ideas on what accommodations you may need. Different attractions have different queues so while one may be fine for you to wait in, another might not work out as well.

    The Disability Access Service will allow you to get a return time for an attraction so you can rest/sit/etc until the time stated. You then go to the FASTPASS entrance and show them your ticket that has the return time programmed on it. You don’t have to use it for all rides, just those that might be difficult with standing for long periods of time.  

    I hope this helps and please let me know if you need anything else as you plan your visit!

    See you real soon!
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Meet the Panelist: Emily, Colorado

I’m a wife and mom to three boys, ages 15, 10 and 6. My youngest is autistic so I love helping other special needs families plan Disney vacations and show them that they, too, can have a magical time together. In addition to being a total Disney fanatic, I am also a blogger who enjoys fashion, shopping and knitting. Learn More About Emily

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