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  • On Jan 18, 2019
    Chely from CA Asked

    Hi there my son is autistic and doesnt do well with cowds is there a pass where he does not have to wait in the line. If so what do we have to provide for proof ?

    Howdy, Chely,

    I'm happy you came to the Disney Parks Moms Panel. It's nice to connect with other parents with experiences similar to my own. I too am a parent of children on the autism spectrum. One child in particular had challenges with waiting in attraction lines. The stimulation overload nearly led to meltdowns. But over time, we developed strategies for helping our children cope. They have even progressed enough that they can visit an attraction on their own when our family separates for different activities.

    Of course, every child is unique. And with that come unique needs. To help accommodate those needs, it is important to consult with a Cast Member at one of the main Guest Relations locations near the entrance of each park. These Cast Members are specially trained to provide guidance for utilizing the accommodations implemented by the Disneyland Resort for guests with disabilities, including for guests with cognitive disabilities. During the consultation, guests with particular needs that prevent waiting in a conventional queue may be enrolled in the Disability Access Service. Documentation is not required. Note that a photo of the disabled guest will be taken.

    One of our favorite things to do to help a child relax is to watch a show such as Mickey and the Magical Map. The Fantasyland Theatre that hosts this show is spacious, so our children don't feel trapped in a small space. And the outdoor-like venue allows for a quick and easy escape if anxieties start to bubble over.

    I hope you have a magical time, Chely.

    ~Tony
thumbnail image for Tony

Meet the Panelist: Tony, Utah

Coming to you from the Beehive State, I’m a Disney-loving dad and husband, buzzing with excitement to share advice and tips for making your Disneyland Resort vacation as magical as possible! With over 30 years of experience visiting the Disneyland Resort, I’m excited to help you discover the magic of the “Happiest Place on Earth!” Learn More About Tony

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