Family with disabled dad speaking with cast member
  • On Dec 26, 2017
    Sheila from ON Asked

    My son has autism. On our last visit, his picture was taken and we were given a card that allowed us to be given a "come back" time. Does this program still exist?

    Hi Sheila ~

    The Walt Disney World Resort provides several services for Guests with cognitive disabilities including autism. The program that you are referring to does indeed still exist but it has changed a bit in recent years. You can request Disability Access Service (DAS) by visiting Guest Relations at the first theme park you visit. Cast Members will ask you some questions so they can best accommodate your son's specific needs. You will not be required to provide any type of supporting documentation. DAS will be linked to your son's MagicBand or admission card. They will need to link everyone's MagicBand in your party as well so that you can all enter an attraction together.

    Once you obtain DAS, you can go to an attraction and see a Cast Member at the entrance to get a return time to come back and enter the Disney FastPass+ queue. Your son's DAS return time will show up in your My Disney Experience so be sure to download the My Disney Experience mobile app prior to your trip.

    You can only obtain a DAS return time for one attraction at a time but you can get another DAS return time as soon as your son has enjoyed the attraction. DAS can be used in addition to your son's Disney FastPass+ service selections.

    I'm limited in space but please feel free to visit again with all of your questions.

    Wishing you minnie magical memories :-) Allison V.
thumbnail image for Allison

Meet the Panelist: Allison, Georgia

I'm a Disney-fanatic! I made my first trip to Disney World the year it opened and have grown up crazy for all things Disney. As the Mom of a son with Cerebral Palsy, I love providing recommendations for families traveling with a special needs member. Learn More About Allison

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