mom at computer planning
  • On Apr 17, 2019
    Suzanne from NS Asked

    My sister in law did all our bookings (3 separate rooms plus park passes) I cannot get my band number or reservation number to connect with my personal 'my Disney experience' ... is it because my band is already associated under her account?

    Hi Suzanne,

    Welcome to the Disney Parks Moms Panel. I'm so glad that you stopped by with a question for us. I'm sure you are looking forward to your upcoming Walt Disney World Resort vacation and are anxious to get all of your plans in place!

    Even if your sister in law made your reservation, I would think that your name would be listed under your Disney Resort Hotel reservation which means you should be able to link it to your My Disney Experience account. Has she already linked the reservation to her account? If so, then that might be the problem. And did she already order your MagicBands for you? If she did, then that means that she does have your reservation linked to her account. So you would probably need to call the technical support line to have them help you get it linked to your own account. First, I would make sure that she does have your name listed on the reservation though. Once you get that all cleared up, you can send a request to connect with your sister in law and any other family members traveling with you so that you can all share plans on your My Disney Experience account. Just scroll down to Add a Guest under the My Family & Friends List and you can send a request to connect with her. It's a great way to share your plans with each other!

    I hope you can get everything worked out but if you need our help with anything else, just let us know. We're always happy to help. Have a magical day!

    ~Carrie
thumbnail image for Carrie

Meet the Panelist: Carrie, Tennessee

Walt Disney World Resort is my happy place! If you happen to catch me when I'm not there, you'll find me planning my next trip because to me, dreaming of the next visit is half the fun. My children and I travel frequently as Disney Vacation Club members, and I would love to share some of the things that I've learned so that you can have the most magical vacation ever! Learn More About Carrie

Related Video

  • thumbnail image for Disney Parks Moms Panel Quick Tip | My Disney Experience App

Didn't find what you were looking for?

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.