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  • On Nov 6, 2018
    Kim from FL Asked

    We are set to go on our first Disney Cruise in 71 days. Why am I not able to request childcare? The nursery option is greyed out.

    Hi Kim,

    Thanks so much for sailing by.  Advance reservations  for "it's a small world" nursery should be available online once your booking window opens.  If you have not sailed with Disney Cruise Line previously and are not booked in a Concierge Level accommodation, this is 75 days ahead of your embarkation date. If you are having difficulty, I recommend calling the cruise line at 800-951-3532.  The cast member who I spoke to suggested that they should be able to assist you via phone with your request.

    Have a magical sailing!
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Meet the Panelist: Tanya, Florida

I am Tanya from FL, mom to two teen boys who keep me on the go. I have an array of planning tips and believe I offer a unique perspective on how to make Disney an amazing adventure for individuals with a variety of needs and abilities. Learn More About Tanya

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