Disabled person on Kilimanjaro Safari
  • On Apr 6, 2017
    Denise from NC Asked

    I have seen that they have updated the DAS. I have Multiple Sclerosis and have difficulty with processing when in lines or large groups of people. I have used one in the past, but I am unsure of the impact of the changes. Help us understand, please!!!

    Dear Denise,

    Thanks so much for visiting us again here at the Disney Parks Moms Panel with your question about disability access at the Walt Disney World Resort!

    I am proud to say that I believe that the Walt Disney World Resort is probably one of the most accessible vacation destinations that you can possibly visit. You are correct in that there have been updates and changes to the way that guest with disabilities access attractions, but I think that you will still be pleased with the way that accommodations are made so that everyone can maximize their enjoyment!

    For example, with a mobility disability that doesn't allow you to wait in long lines, you can chat with a Cast Member at the beginning of the line and they will give you a time to return to the "virtual line" and head to the front for the attraction. While you are waiting in the "virtual line," you are free to have other experiences around the park. At the assigned time, you will return to the attraction and you will not have to wait in the line.

    Be sure to check in with Guest Services at the start of your vacation and get all of your accommodations set up and organized. They will be happy to assist you with your options!

    Hope that helps you to have a magical vacation!

    - Jan K.
thumbnail image for Jan

Meet the Panelist: Jan, New Jersey

Hello there, Mouseketeers! I am a mother of three and live with my beautiful wife in New Jersey! I spent many years as a Registered Nurse in a pediatric intensive care unit, and I am now a professor of Nursing. I volunteer in my community and I enjoy taking my children here, there, and everywhere. I love to help my friends and family plan their Walt Disney World Resort vacations and I'm thrilled to be a Disney Parks Moms Panelist to do just that! Learn More About Jan

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