Mom with Alice
  • On Apr 14, 2019
    Ashley from CA Asked

    I scanned tickets into my app but I can’t find them? I tried to rescan but it says “invalid. ” How do I find my tickets?

    Greetings, Ashley!

    Thanks so much for visiting the Disney Parks Moms Panel and bringing your great question. I'm so glad you are already familiarizing yourself with the handy Disneyland app.

    This will be your one-stop-shop for all things Disneyland Resort during your trip. This mobile app has park maps, real-time attraction wait times, Character meeting locations, and so much more. You can even use the Disneyland app to mobile order food and beverages from select Quick Service restaurants in both Disneyland Park and Disney California Adventure Park saving you time from waiting in food lines. This app also gives you the ability to add the Disney MaxPass feature to your park tickets letting you make digital Disney FASTPASS selections right from your phone. It is the biggest time-saver for my family allowing us to truly maximize our time in the parks.

    On the app, you should be able to find linked tickets by clicking on the icon in the lower right corner of the app with the 3 horizontal lines. This brings you to the main menu. Click "Tickets and Passes" on this screen to bring up any linked tickets. If you still are not seeing your tickets, you will want to call the Disneyland Resort ticket help line at (714) 781-4636.

    I hope this helps, and please return if you have any other questions as you plan your magical vacation. Have a Zip-A-Dee-Doo-Dah day!
    -Jennifer
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Meet the Panelist: Jennifer, New Mexico

Hi there!  I'm Jennifer from Albuquerque, New Mexico. I am a toddler mom, military wife, and dentist who is constantly inspired by Disney. One of my greatest pleasures is helping others experience the magic of a Disney vacation! I can't wait to answer your questions so that you can easily explore the worlds of yesterday, tomorrow, and fantasy at the Disneyland Resort. Learn More About Jennifer

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