Mom And Daughter Magic Kingdom Cinderella's Castle
  • On Sep 26, 2013
    Diana from FL Asked

    Hello, I just saw on TV that the old disability access card will go away and there will be a new card. Have you considered autistic kids? how will you explain they are not able to go on a ride, they have to wait? My son has no concept of waiting.

    Hi, Diana!

    What you've heard is correct -- the current Guest Assistance Card (GAC) will be replaced by the new Disability Access Service (DAS) Card on October 9th. Even though the name of the card and the process will be changing, please be assured that Disney has an unwavering commitment to accommodate Guests who are unable to wait in a conventional queue due to a disability (including non-apparent disabilities). Guests visiting with family members on the Autism Spectrum have most definitely been taken in account when developing the new DAS Card. From my understanding, Autism Speaks was consulted to provide important feedback during the development process.

    If your son qualifies for the DAS Card, he will not have to wait in the regular queue. You will receive a return time equivalent to the current standby time minus 10 minutes. Your family can spend that time any way you wish in the park -- enjoying a meal or a snack, experiencing another attraction or show, visiting a shop, taking a bathroom break, relaxing in a shaded area, playing one of the interactive games (in Magic Kingdom and Epcot), and so on. The DAS Card will be valid for up to 14 days (depending on the type of tickets you have).

    An important point to note with the new DAS Card is that another member of your travel party may go to the specific attraction to obtain a return time. This means that your son will not need to be in view or in proximity of the attraction until it is time to return to experience it.

    The DAS Card is a new tool that Disney Parks is implementing in a continuing commitment to provide a superior level of guest service and accessible experiences. I hope this helps to clarify the new DAS Card and how it will work for children with autism. Please stop by the Moms Panel again with any other questions you may have. 

    Wishing you a magical vacation! 


      
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Meet the Panelist: Kimberly, New Jersey

I'm a Disneyphile and Type A planner! I'm also a writer and editor, wife and mom to an amazing daughter, age 7. I love helping guests of all ages and abilities plan their "Disney time" and make magical vacation memories at Walt Disney World!
Learn More About Kimberly

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