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  • On Nov 28, 2011
    Francine from PA Asked

    returned home from WDW 11/19. I would like to purchase more photo albums to match the one I bought, but it's not avail online for purchase. Is there a number/email for this? Been dialing 1-877-560-6477 all day and it just ring busy. No recording.

    Hi Francine! You're calling the correct number for the Walt Disney World Mail Order Merchandise department. I just dialed it and didn't have any problems getting through. This department is not, however, open on weekends or holidays, so if you were calling during the past several days, you would not have received an answer due to the Thanksgiving holiday, and I expect that's why you were having trouble connecting. If you still can't get through on this line, you can also contact Mail Order Merchandise by email at wdw.mail.order@disneyworld.com. 

    Please don't hesitate to visit us again at the Moms Panel if you have more questions! We're always happy to help!
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Meet the Panelist: Amanda, North Carolina

I'm a busy mom of two from North Carolina who loves to find ways to stretch a Disney Dollar so that I can enjoy the luxury of Disney's deluxe resorts and fine dining. Learn More About Amanda

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