dlr destinations 06
  • On Feb 27, 2020
    Tanya from NY Asked

    Recently visited Disneyland with my family and purchased my daughter a plush (Violet from Incredibles) that she lost 2 days later. I'm NY based and wanted to know if there were any moms I could connect with that could help me get a replacement one.

    Hello Tanya!

    Welcome to the Disney Parks Moms Panel! I hope you had the best trip ever at the Happiest Place on Earth!

    It’s always tough going home after such a fun vacation at the parks. I’m sure your daughter is feeling those Post Disney Blues even more without her plush. If she loves plushies as much as my kids do, I can totally see how important this is for you guys. Have no fear, you’ve brought your question to the right place! I like to think there’s no question too big or too small for us here at the panel! 

    You’ll be happy to hear that you can call the Disney Parks Merchandise Department and order a new one for your daughter. I was in a similar situation once with something for my wife and I came across the phone number which luckily I still have. I don’t remember how I got it and I can’t find a link so just know that phone numbers can change at any time but as of today it’s good to go. I even already called for you and if it's the 14” Violet plush, then they definitely have it! You can reach them at 1-877-560-6477 and they’ll be happy to take care of that for you. Also, remember you can always try Shop Disney as they carry a lot of the park merchandise as well.

    Well Tanya, I’m so glad I was able to help you with this question. Your daughter will have her Violet in no time!

    Remember, always believe in the magic!

    Andres   
thumbnail image for Andres

Meet the Panelist: Andres, California

Hello from Southern California! I live 90 minutes from the "Happiest Place on Earth." I love photography and the Disneyland Resort and when you put them together, it's pure magic! I have a Disney-loving, rope-dropping family of four. My wife even calls me the Rope Drop Champion. I'm an Annual Passholder and Disney Vacation Club Member, with home resorts on both coasts. I can't wait to help you experience the most magic while on vacation and show you how to rope drop and use fastpasses like a pro! Learn More About Andres

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