Mickey at Disney's Hollywood Studios
  • On Jan 23, 2018
    Jennifer from NJ Asked

    Hi, I recently purchased annual passes from a DVC promotion over the phone with a Disney representative. I keep hearing about these mysterious certificates I should have, but I have not yet received anything. When will I receive them?

    Hello Jennifer!

    Thank you for visiting the Disney Parks Moms Panel! Congratulations on being a Walt Disney World Annual Passholder! I love all the benefits I receive - especially the discounts! I took advantage of a DVC promotion to renew my Annual Pass late last year. I didn't receive a certificate, but I could locate my annual passes in my My Disney Experience account under 'My Reservations and Tickets.'

    If you are unable to locate them, then I suggest calling Disney Vacation Club Member Services at (800) 800-9800. Sometimes in an email, you'll receive a confirmation number for tickets and you can enter that number in your My Disney Experience account under 'Tickets.'

    I hope this helps, Jennifer. If you need help planning all your Walt Disney World vacations now that you're a Passholder, please let us know, and we're happy to assist you! I know where all the good snacks are. Have a Disney day!

    Tania
thumbnail image for Tania

Meet the Panelist: Tania, Virginia

I've been on numerous Walt Disney World Resort vacations, ranging from girlfriend getaways, anniversary trips, "runDisney-cations," mommy/daughter trips and family vacations with my 5 princesses in tow! Need a reason for a Disney vacation? I've got 20! Learn More About Tania

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