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  • On May 31, 2019
    Sarah from IL Asked

    I recently linked my hotel reservations to MDE but i needed to update it because it is a Disney springs hotel. Can I unlink the hotel and relink with the new updated info? Thank you so much!

    Hi Sarah,

    Welcome to the Disney Parks Moms Panel, and thank you for your question. Disney Springs is such an awesome place to hang out, eat and drink tasty things, enjoy entertainment, and do some shopping – I think you’re going to really enjoy your stay so close to all that good magic.

    Mine’s a military family, and life sometimes gets in the way of our Walt Disney World Resort vacation plans, so I’m a pro at changing resort reservations. I think you're asking about a reservation you've recently cancelled or changed in some way, but if I didn't quite get this right, please contact My Disney Experience support directly at (407) 939-4357 or come back and see us so we can help. 

    When you cancel your existing reservation, it should disappear from your My Disney Experience account within a few days. To link a new resort reservation using your My Disney Experience mobile app, go to “My Plans” and select the + icon from the top right corner. From there, a menu of options will appear; scroll to select “Link Hotel.” You’ll be prompted to add your confirmation number, and then follow the steps. Should you encounter any trouble, please call (407) 939-7765 and a Cast Member can assist you.

    If you have existing FastPass+ selections, you’ll want to call before canceling your resort reservation, as those are linked to your resort stay, and it would not be magical to have those disappear. It looks like you’re arriving in September, so just be sure you have your resort stay locked in and set up before your FastPass+  window opens up, and remember that you’ll need to have theme park tickets linked in your My Disney Experience account in order to make FastPass+ selections. Check with your Disney Springs Resort hotel to see if you will have access to the 60-day FastPass+ window that comes with select Disney Springs hotels – it’s a great benefit of staying at a Disney resort hotel!

    I hope I've understood your question, Sarah, and that you’re soon on your way to making lots of fun plans for your Autumn visit to Walt Disney World. As you do your planning and Disney dreaming, be sure to read the Disney Parks Blog for the latest news (I especially love their stories and photos about the latest treats), and come back and see us if we can answer any more questions.

    Wishing you a magical vacation,
    Robyn
thumbnail image for Robyn

Meet the Panelist: Robyn, Virginia

Hi there! I'm Robyn, and I am so excited to share my love of all things Disney with you! My proud military family loves going on Disney adventures that include enchanting moments, laughter and happy tears, and all the pineapple and Mickey-shaped snacks we can find. It's my pleasure to help you plan the most magical and unforgettable vacation in the Disney Parks. Learn More About Robyn

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