Mom And Son Giraffe
  • On Feb 15, 2016
    Stephanie from SC Asked

    I recently hurt my foot and unfortunately now have to wear a brace/boot during our visit in less than two weeks. What sort of provisions are made for people who can not stand or walk for long periods of time? Do I need a handicap tag or doctors note?

    Hello, Stephanie!

    I'm sorry to hear you hurt your foot so close to your Walt Disney World Resort vacation. Hakuna Matata! I have a few recommendations to help make your visit magical.

    If you are looking to rent a wheelchair or electronic conveyance vehicle (ECV), there are rental locations inside each theme park and at Disney Springs. Units are available for a day-by-day rentals or length of stay rentals. Keep mind supply is limited and available on a first come, first-served basis. Rentals must remain inside the area where they are rented, so this may not be the best option if you need assistance outside a theme park. 

    You may want to consider renting a unit from a Disney featured provider. One perk with this option is that a few of the companies will deliver (and pick up) your rental unit right to your Disney Resort hotel. You can find a list of Disney featured providers at the bottom of this ECV Rental page. 

    Lastly, if you prefer not to rent a unit and plan to walk the parks, then you might want to request Disability Assistance Service (DAS). The DAS is designed to provide a virtual wait time for those who are unable to wait in a regular queue. Simply head over to any theme park Guest Relations Lobby where a Cast Member will be able to assist you based on your specific needs.

    You will not need to bring a doctor's note, but you will need your handicap placard if you plan to park in that area. I hope this helps, and you have a wonderful vacation. Please let me know if I can answer other questions you may have before your visit. 

    Missy
thumbnail image for Missy

Meet the Panelist: Missy, Texas

Hello, I’m Missy from Texas! I love all things Disney, especially the Walt Disney World Resort. Although we visit several times a year, there’s always something new to experience, making each vacation unique. As a mom to a son with special needs, I know the importance of cherishing every park visit and look forward to helping you plan magical moments for your family! Learn More About Missy

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