• On May 18, 2016
    Adrian from GA Asked

    we just received our card for out annual pass in the mail. Can it be linked to our Disney Experience? its not the official pass, we have to get that when we get to the park.

    Hi Adrian! Welcome to the Disney Parks Moms Panel.

    I love when my Exchange Certificate comes in the mail for my Annual Passes. Knowing that we are Annual Passholders makes me feel like I can have a little bit of Disney Magic any time I want it throughout the year!

    Your Exchange Certificate technically should automatically link to your My Disney Experience so that you can start to make your FastPass+ plans as soon as you purchase the Annual Pass. However since technology sometimes doesn’t always cooperate if your pass does not automatically link, you can contact Disney ticketing directly. They will put you in contact with the Internet Help Desk and they will be able to link these passes for you! Once your Exchange Certificate is linked don't forget to customize and order your MagicBand. Lastly don't forget to bring your Exchange Certificate and valid photo ID with you on your next visit to the Walt Disney World Resort to activate your pass!

    I hope that you have an Unforgettable time!

    ~Heather
thumbnail image for Heather

Meet the Panelist: Heather, New York

I am a mom, wife, oncology nurse, daydreamer, and wannabe Disney Princess! If I am not on a Walt Disney World vacation, I am planning my next one. I have experience navigating the parks with babies, toddlers, tweens, teens, and large multigenerational groups. I love helping others plan their Walt Disney World vacations and I am here to help make all of your dreams come true! Learn More About Heather

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