Mom And Son Giraffe
  • On Nov 30, 2011
    Helbert from Heredia Asked

    I´ve read people get luggage tags, magical express vouchers, and hotel info in the mail. Is it only for people who live in the US? I live in Costa Rica, and I am going to Disney with my family in January. When am I supposed to get all that?

    Hi there, Helbert!

    First, you will need to have made your reservations on Disney's Magical Express in order to receive those materials. You can do that online or by calling (407) WDW-MAGIC or (407) 939-6244.

    Assuming you have already handled those arrangements. you should expect to receive your vouchers, tickets, etc. 7-10 days prior to your departure date.

    If your material does not arrive in time, once you arrive at Orlando International Airport, proceed directly to Disney's Magical Express Welcome Center where transfer vouchers will be provided.

    If your flight arrives between 5:00 a.m. and 10:00 p.m., Disney will take your information, collect your luggage and deliver it to your room at your Resort hotel. For airport arrivals after 10:00 p.m., you'll collect your luggage at baggage claim and transport it on the motor coach.

    Your Resort Confirmation Packet should come to you somewhere between 30-45 days out from your trip.

    Have a wonderful time!

    See you later, celebrator,
    -Deborah B.

thumbnail image for Deborah

Meet the Panelist: Deborah, Florida

As a Florida native, my life has always included Walt Disney World. Now I share that magic with my husband and my sons, ages seven and eight. In between trips to the World, I teach for the Department of English at the University of South Florida. Learn More About Deborah

Didn't find what you were looking for?

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.