• On Sep 27, 2016
    Rebecca from LA Asked

    I read that you can drop off a photo mat when you check in your hotel for characters to sign and pick it up prior to checking out. Does Disney still offer this?

    Greetings, Rebecca, welcome back to the Disney Parks Moms Panel, we thank you for this great question.

    How exciting it is that you'll be visiting Walt Disney World Resort and sailing with Disney Cruise Line, you're in for fantastic memory-making!

    Disney Resort Hotel Cast Members are just so wonderful, they always go above and beyond in accommodating and making their Guests feel at home. Why once I forgot my pajamas after a vacation and they were home before I was, all because of a thoughtful and caring Cast Member. Just imagine my surprise and joy. While I cannot guarantee what will be considered regarding your request, asking never hurts. May I suggest you place your photo mat and markers and list of favorite Disney Characters in a clear plastic bag with your full name and Resort Hotel room number on it? That way, if an attempt to honor your request will be made, all the little details will have been taken care of. Sending you lots of Pixie~Dust for those magical Disney Character signatures, Rebecca!

    Don't forget to complete your Disney Resort Online Check-In 60-days before your stay in order to expedite your check-in process on arrival day, and make sure your Disney's Magical Express® service has been taken care of in advance.

    Rebecca, you can customize and manage your vacation before and during your visit through My Disney Experience online and mobile app for your Disney Dining Reservations, FastPass+ Planning and personalize MagicBands.

    If you're a coffee drinker, don't forget that 'Cafe Fanatic' reward card from Cove Cafe onboard your Disney ship!

    Best Disney Wishes and Happy Sailing!

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Meet the Panelist: Jacqueline, Ontario

Hello there, I'm Jacqueline from Ontario! I am passionate about Walt Disney World Resort. Each of our Disney Parks vacations have been unique and memorable, bonding our family in ways like no other vacation. Disney vacations quickly became an annual tradition, and we always look forward to our next Disney Parks and Disney Cruise Line vacation! I would be so happy and honored to help you plan your magical Walt Disney World Resort vacation.

Learn More About Jacqueline

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