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  • On Aug 24, 2019
    Jennifer from NY Asked

    I have so many questions and not sure who to ask, we are staying club level at the beach club resort in less than 2 months and our travel agent is not easily accessible (OOT). We just tried to book our fast passes ourselves... looking for any help 

    Hi Jennifer!

    Welcome to the Disney Parks Moms Panel. I am so sorry that you haven’t been able to get the answers you need, but you’ve come to the right place. Our specialty is “answers”!

    I’m going to cut right to the chase. Since you are a Club Level Guest at Walt Disney World Resort, you need to contact Disney Signature Services. They are the Fairy Godmother to your Cinderella! They will help you with everything from FastPass+ planning to advance dining reservations and everything in between. If you are celebrating a special event, or need last-minute tickets to Mickey’s Not-So-Scary Halloween Party, they are the people who will help!

    You can access their pixie dust seven days a week, from 9:00 am to 5:00 pm. I would suggest you call (they are super helpful!) them at (407) 939-7777. If you prefer email, the email is disney.signature.services@disneyworld.com. They should be able to find you by name and date of stay, but make sure to have your reservation number handy!

    Jennifer, I love your Resort! One of my favorite things about it is its location. You are a five-minute walk away from Epcot’s International Gateway and all the fantastic offerings at the Epcot International Food & Wine Festival. Ten minutes in the other direction you will be following Storm Troopers into Star Wars: Galaxy’s Edge!

    Best of luck!

    Rayna
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Meet the Panelist: Rayna, Florida

Hi y'all! I'm Rayna: wife, mom, anesthesiologist, and long-time Disney enthusiast. I've lived all over the country, but these days life has my family of seven in Florida. We're fantastically close to the most magical place on earth, and as Annual Passholders and Disney Vacation Club members we couldn't be happier about it. We've visited almost every Disney Vacation Club resort, so I'm thrilled to be here doing what I do best: Helping plan magical vacations. Learn More About Rayna

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