Mom And Son Giraffe
  • On Mar 20, 2012
    Julie from MA Asked

    so many questions from this Disney fan! this is my first time trying to use the Magical Express. when should I call to make reservations? sometimes flight information changes as the date gets closer & I don't want to give the wrong info. any help welco

    Hi Julie!

    We LOVE lots of questions! Feel free to keep them coming as often as you wish!

    You'll want to reserve Disney's Magical Express well in advance so that they can send your luggage stickers and Motor Coach transportation vouchers out in plenty of time before you depart!
    If you have a Magic Your Way Package already reserved, access it online to see if you have already requested DME. If you already have it and are only missing the flight information, simply call Disney's Magical Express directly at 1-866-599-0951 to have them update your flight information.

    If you don't yet have DME as a part of your package, call (407)939-7675 and speak to a Disney Cast Member, advising them that you'd like to have the service added. Be sure to have your flight information and Disney Resort Reservation number handy at the time of your call.

    You'll likely notice that once your file is updated online to include DME and your flight numbers, the arrival and departure times will say 12:00, which is normal as the folks at DME monitor flight info and changes.
    There's no need to worry about last minute changes to flight schedules. Disney's Magical Express needs to know how many Guests are arriving each day so they can send enough Motor Coaches to Orlando International Airport ready to whisk you off to begin your holiday!

    Once you've confirmed the service with your reservation, you'll receive a package from Disney's Magical Express about 3-4 weeks prior to your departure. The package will include your stickers for your checked luggage and vouchers for Motor Coach Travel, along with instructions for you. If you haven't received the package within 14 days of travel, be sure to call to follow up at 1-866-599-0951.

    Wishing you a simply Magical Walt Disney World vacation Julie ... and looking forward to receiving MORE great questions from you!

    Kirsten
thumbnail image for Kirsten

Meet the Panelist: Kirsten, Ontario

I'm a Canadian stay at home mom with 2 great kids. I've loved Walt Disney World since my own first trip at age 7. Now, my husband and I enjoy creating Disney vacation experiences with our children as often as possible. Each new visit is unique and Magical! Learn More About Kirsten

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