Mom And Son Safari
  • On Oct 9, 2013
    Julie from OK Asked

    Question about the new DAS card. My daughter has cognitive and physical issues, my concern is the cognitive. My daughter is not going to understand why we are at the ride and not getting to ride, any suggestions? (single parent, we go alone) thank you

    Hi Julie!

    As a Mom of a son with several different types of disabilities including physical and cognitive, I completely understand your concerns. There are times when he and I have a special day in the parks to ourselves and will be faced with the exact same situation. It will take some time to adjust to the new Disability Access Service (DAS) Card but I am hoping now that the system is in place it will serve Guests on a more individual basis.

    When you go to Guest Relations to obtain a DAS, please explain your situation to the Cast Members. They will try to accommodate your needs to the best of their abilities. If you see that things are not working well for you in the parks, go back to Guest Relations to discuss it with them. This is a new system and there may be changes along the way.

    Also keep in mind that FASTPASS and FastPass+ can be used in addition to obtaining a DAS return time. If you are able to make FastPass+ reservations prior to your trip, that will help you.

    Disney is committed to assisting their Guests with Cognitive Disabilities. They have now put together A Resource for Guests with Cognitive Disabilities including Autism Spectrum Disorder (ASD) which you can find on the link shown above. This will give you a lot of things you can do before and during your trip to help it go as smoothly as possible.

    Here are a couple of other tips from experience. If your Daughter has any comfort items, bring them if possible. If she has head phones or ear plugs to help keep the noise level down, bring them. If she become anxious, remember the things you do at home to calm her down as keeping it familiar sometimes helps (like singing). Remember to relax and breathe. Sometimes you may just have to take a break until she calms down and try it again later.

    Wishing you minnie magical memories :-) Allison V.
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Meet the Panelist: Allison, Georgia

I'm a Disney-fanatic! I made my first trip to Disney World the year it opened and have grown up crazy for all things Disney. As the Mom of a son with Cerebral Palsy, I love providing recommendations for families traveling with a special needs member. Learn More About Allison

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